Job Title: IT Support Specialist
Company: TMSA IT Staffing Solutions
Location: Remote
Salary: $34,220 – $91,060
Job Description: Are you passionate about technology and providing exceptional IT support? As an IT Support Specialist, you will have the opportunity to work with various clients, providing technical assistance and ensuring smooth operations of their IT systems.
Responsibilities:
- Respond to client inquiries and provide technical support via phone, email, or in-person.
- Analyze and troubleshoot technical issues, ensuring timely resolution and client satisfaction.
- Document support interactions, including solutions provided and any necessary follow-up actions.
- Install, configure, and maintain computer hardware, software, and peripheral devices.
- Train end-users on the proper use of IT equipment and software applications.
- Collaborate with other IT professionals to resolve complex technical issues.
- Stay up-to-date with the latest technology trends and developments to better assist clients.
- Provide regular updates and reports to clients and internal stakeholders on support activities.
Requirements:
- Preference for Servicemember, Veteran, and Spouse.
- Some positions may require a Security Clearance.
- Preference for candidates with CompTIA certifications.
- High school diploma or equivalent qualification.
- Demonstrated proficiency in communication and customer service.
- Capable of presenting data in an accessible and understandable manner.
- Experience in troubleshooting and supporting computer hardware and software.
- Detail-oriented with strong problem-solving abilities.
- Ability to thrive in both independent and collaborative work environments.
- Dedication to providing outstanding support to both internal and external customers.
- Proven track record in technical support, particularly in customer-facing roles.
- Exceptional problem-solving skills coupled with meticulous attention to detail.
- Outstanding interpersonal and communication abilities.
- Capability to work autonomously and effectively prioritize tasks.
- Proficient in troubleshooting computer hardware, software, and network issues.
- Familiarity with a variety of operating systems (e.g., Windows, macOS, Linux) and productivity software.
- Experience with remote support tools and ticketing systems preferred.
Company Culture: At TMSA IT Staffing Solutions, we value diversity, collaboration, and excellence in customer service. Join us in delivering exceptional IT support services and making a positive impact on our clients' businesses.
***TMSA IT Staffing Solutions is committed to the nationwide initiative to reduce Servicemember, Veteran, and Spouse Unemployment.***
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Job Title: Cybersecurity Specialist
Company: TMSA IT Staffing Solutions
Location: Remote
Salary: $61,520 – $165,920
Job Description: Are you passionate about safeguarding organizations from cyber threats? As a Cybersecurity Specialist, you will play a critical role in detecting and mitigating cyber threats, ensuring the security and integrity of our clients' networks.
Responsibilities:
- Scan and assess network infrastructure for vulnerabilities, identifying potential security risks.
- Monitor network traffic for unusual activity and investigate security breaches when detected.
- Install, configure, and maintain cybersecurity software and solutions to protect sensitive information.
- Collaborate with other IT professionals to implement security measures and optimize network security.
- Prepare detailed reports documenting security breaches and remediation efforts.
- Research and stay updated on the latest cybersecurity technologies and threats.
- Provide technical assistance to end-users regarding cybersecurity products and procedures.
- Develop and update security policies and training materials for colleagues and clients.
Requirements:
- Preference for Servicemembers, Veterans, and Spouses.
- Some positions may require a Security Clearance.
- Preference for candidates with CompTIA certifications.
- High school diploma or equivalent qualification.
- Excellent communication and customer service skills.
- Strong ability to present data in an accessible and understandable manner.
- Experience in troubleshooting and supporting computer hardware, software, and networks.
- Detail-oriented with exceptional problem-solving abilities.
- Ability to work independently and in collaborative environments.
- Dedication to providing outstanding support to both internal and external customers.
- Proficiency in troubleshooting computer hardware, software, and network issues.
- Familiarity with various operating systems (e.g., Windows, macOS, Linux) and productivity software.
- Experience with remote support tools and ticketing systems preferred.
Company Culture: At TMSA IT Staffing Solutions, we value diversity, collaboration, and excellence in customer service. Join us in delivering exceptional IT support services and making a positive impact on our clients' businesses.
***TMSA IT Staffing Solutions is committed to the nationwide initiative to reduce Servicemember, Veteran, and Spouse Unemployment.***
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Job Title: Data Specialist
Company: TMSA IT Staffing Solutions
Location: Remote
Salary: $45,630 – $162,410
Job Description: Are you passionate about transforming raw data into actionable insights? As a Data Specialist, you will play a crucial role in overseeing database development, monitoring database performance, and interpreting raw data to provide valuable feedback and applications.
Responsibilities:
- Ensure the security of organizational data, implementing measures to prevent unauthorized access.
- Back up and restore data regularly to prevent loss and ensure data integrity.
- Identify user needs and create/administer databases to meet organizational requirements.
- Make and test modifications to database structure as needed to optimize performance.
- Maintain databases, updating permissions and ensuring accuracy and reliability of data.
- Merge old databases into new ones, streamlining data management processes.
- Analyze data to identify patterns, trends, and insights to support decision-making.
- Prepare reports and presentations to communicate findings in layman's terms.
Requirements:
- Preference for Servicemembers, Veterans, and Spouses.
- Some positions may require a Security Clearance.
- Preference for candidates with CompTIA certifications.
- High school diploma or equivalent qualification.
- Excellent communication and customer service skills.
- Strong ability to present data in an accessible and understandable manner.
- Detail-oriented with exceptional problem-solving abilities.
- Ability to work independently and in collaborative environments.
- Proficiency in database management and SQL.
- Familiarity with data visualization tools and techniques.
- Dedication to maintaining data security and confidentiality.
- Experience with remote support tools and ticketing systems preferred.
Company Culture:At TMSA IT Staffing Solutions, we value diversity, collaboration, and excellence in customer service. Join us in delivering exceptional IT support services and making a positive impact on our clients' businesses.
***TMSA IT Staffing Solutions is committed to the nationwide initiative to reduce Servicemember, Veteran, and Spouse Unemployment.***
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Job Title: Network Support Specialist
Company: TMSA IT Staffing Solutions
Location: Remote
Salary: $49,560 – $130,830
Job Description:Are you an expert in networking technologies with a passion for delivering exceptional IT support? As a Network Support Specialist, you'll utilize your skills to ensure the smooth operations of our clients' computer networks. You'll have the opportunity to analyze, troubleshoot, and optimize network performance, making data easily accessible and ensuring secure data transfer over internal and external networks.
Responsibilities:
- Provide technical support for network-related inquiries via phone, email, or in-person interactions.
- Analyze and troubleshoot network issues, ensuring timely resolution and client satisfaction.
- Install, configure, and maintain network devices and ensure their secure connection to the network.
- Back up network data and implement security measures to protect against potential threats.
- Collaborate with other IT professionals to resolve complex network issues and optimize network performance.
- Train end-users on network usage and best practices to ensure efficient and secure data transfer.
- Document network support activities, including solutions provided and any necessary follow-up actions.
- Stay updated with the latest technology trends and developments to better assist clients.
- Provide regular updates and reports to clients and internal stakeholders on network support activities.
Requirements:
- Preference for Servicemembers, Veterans, and Spouses.
- Some positions may require a Security Clearance.
- Preference for candidates with CompTIA certifications.
- High school diploma or equivalent qualification.
- Excellent communication and customer service skills.
- Strong ability to present data in an accessible and understandable manner.
- Experience in troubleshooting and supporting computer hardware, software, and networks.
- Detail-oriented with exceptional problem-solving abilities.
- Ability to work independently and in collaborative environments.
- Dedication to providing outstanding support to both internal and external customers.
- Proficiency in troubleshooting computer hardware, software, and network issues.
- Familiarity with various operating systems (e.g., Windows, macOS, Linux) and productivity software.
- Experience with remote support tools and ticketing systems preferred.
Company Culture: At TMSA IT Staffing Solutions, we value diversity, collaboration, and excellence in customer service. Join us in delivering exceptional IT support services and making a positive impact on our clients' businesses.
***TMSA IT Staffing Solutions is committed to the nationwide initiative to reduce Servicemember, Veteran, and Spouse Unemployment.***
